Current delays to results

Thank you for your support and hard work in making sure so many candidates have been able to take their Cambridge exams over the last few months, despite the many challenges of operating in the current circumstances.

The flexible delivery of exam sessions, along with the continued impact from the COVID-19 pandemic, has resulted in some of our processes being more manual in nature. We also need to ensure the health and safety of our employees and examiners whilst processing and issuing the results. Whilst we are making every effort to release results within the original results window, it has become apparent that in some cases this is not achievable, with some results across all products being issued later than originally scheduled. Please accept our apologies for these delays.

To assist with communicating this to your candidates, we have put a message on the support site and we will also include a message on the online results for candidates.

From August 2020 – Temporary extension of the results window

To reflect the ongoing situation, we would like to advise you of some temporary changes we have made to our results schedule. From the 10 August, for the flexible paper-based exams, excluding Young Learner tests and TKT, the results will start to be released 6 weeks from the end of the flexible exam window. In addition, the length of the results window will increase from the current 2 weeks to 3 weeks. These changes also mean that issue of certificates will be 3 weeks later than usual.

The schedules on Cambridge English for Centres have now been amended to reflect these changes. If you have already downloaded or sent Confirmations of Entry to your candidates, please re-download and re-issue them so they have the new results release dates. We apologise for any additional work this may create for you.

For prospective candidates who need their results by a certain date, please be aware of these changes when advising them on paper-based sessions. There is also the option of a computer-based session if candidates need their result in a shorter time frame.

Erratum notice: Revised June – August results window

We are aware that for some sessions in the June-August period, incorrect result dates were displayed for a short time in Cambridge English for Centres. You may need to inform candidates of the new result release dates. Please see below for a list of the affected sessions:

We are grateful for your continued understanding, hard work and collaboration at this time. Rest assured, we are doing our utmost to return to the normal issue of results as soon as possible.